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Frequently Asked Questions about Air Conditioning and Heating Service and Repair

What is the SEER Rating?
Why is the SEER rating on the Energy Guide different than what my dealer quoted?
Why should I have regular (or preventative) maintenance? And how often should I have it performed?
What equipment requires regular (or preventative) maintenance?
I need help troubleshooting a problem with my equipment.
What are the advantages of a programmable thermostat?
What type of filter should I use? And how often should I replace it?
Why can't I find the correct size furnace filter at my local home improvement store for my Carrier Brand Equipment?
Where can I get parts for my Carrier equipment?
Which Carrier equipment will best fit my home?
What does my warranty cover?
What is the life expectancy of my unit?